Once Again
We spread integrity
Quality Assurance

Meet our Quality Assurance Manager
Jake Rawleigh is our quality assurance Manager.  Should you have questions about our products you may contact our quality assurance department.

If you have a product issue, click here.



Contact Quality Assurance

To contact our quality assurance department you may email us or call: 585-468-2535 x39

First Name:
Last Name:
Email:
Comment:
Security Code: *  

Once Again Nut Sourcing Policy:

Your satisfaction and product safety is essential to our quality initiatives. To prevent contamination of our materials, all of our products undergo quality testing from the reception of commodities entering our facility, to testing on all finished products prior to release.  Salmonella testing is part of our normal protocol on all finished products, as well as, part of our environmental monitoring program.  

These policies aim to provide a safe product for our customers, free from biological and physical hazards.  All Once Again Nut Butter, Inc. products are manufactured in Nunda, NY and raw materials are purchased both domestically and internationally. 

We are committed to product safety and customer satisfaction. 




Meet, Jake Rawleigh, Quality Assurance Manager.

 

Jake has worked for OANB for 4 years. He started in production in the peanut butter room and also helped in other areas of production as needed.  He spent 1.5 years working in shipping then moved to our Quality Assurance Department. 

Jake handles lab testing, environmental monitoring program, sanitation, and other quality assurance issues.  He's worked in quality assurance for 2 years.

Jake has his Bachelor Degree from Roberts Wesleyan College; is a Safe Quality Food (SQF) practitioner, American Institute of Baking (AIB) HACCP Trained, and American Society for Quality (ASQ) Member.

His favorite products are: American Classic Smooth and Crunchy, Clover Honey and Organic Sunflower Butter

 












Product Issue Form

If you have had any issues with any of our products, please submit this information to us.  We thank you for your comments as this allows us to constantly improve the quality of our products.

Name of Product: *
Product Issue: *
Sell by date on product:
Where was product purchased:
First Name: *
Last Name: *
Address: *
Address 2:
City: *
State: *
Zip: *
Telephone:
Email: *
Best way to contact you: *
Comments:
Security Code: *